Frequently Asked Questions

Got a question? We are here to answer!

Product Information

Are your product hypo-allergenic?

We do recommend that you test the product first on a small area of skin and avoid using after exposure to harsh chemicals such as chlorine. All of our products are 100% nut-free, gluten-free, cruelty-free, vegan, phthalate-free, paraben-free, and sulfate-free. All of our products comply with all relevant US regulations and safety standards.

Is Da Bomb safe for sensitive skin?

All skin is different, so knowing your sensitivities is important. While some competitors use over 20 ingredients in their products, we keep our formula simple. Besides baking soda and citric acid, our bath fizzers contain only fragrance, a food-grade humectant, and cosmetic-grade pigment. This means our products are gluten-free, nut-free, phthalate-free, paraben-free, and SLS-free. However, we always recommend testing the product on a small area of skin before use, especially if your skin has been exposed to harsh chemicals like chlorine. This helps ensure it's suitable for your skin type.

What's inside a Da Bomb bath bomb?

Our surprises range from toys, charms, figurines, key chains, casual jewelry, and more.

When can I expect Oddball product to be available?

Please check back often on the website. You can always sign up for back-in-stock notifications to be the first to know once an item becomes available again. Head to the product of your choice and select “Notify Me When Available”.

Discount Codes & Gift Cards

Discounts

Discounts cannot be stacked (multiple discounts used together) and are typically limited to one use per customer.

Unless specified, discounts are not valid on Oddballs, Tub Club or Value Packs.

To apply your discount, enter your code on the checkout page.

Gift Cards

eGift Cards are conveniently delivered via email and can be redeemed at checkout where discount codes are entered. Our eGift cards never expire and come with no hidden fees. For detailed terms and conditions, click here.

Shipping

Do you offer Shipping Protection?

Yes, we offer shipping insurance through “Route Shipping Protection”. This protection can be added for a small fee on the cart page. You can turn this on by clicking the button above “Checkout”.

Do you ship internationally?

Currently, we only ship to Canada. You can choose between USPS First Class Package International, which takes about 7 to 21 business days, or USPS Priority Mail International, which delivers in about 6 to 10 business days.

Free Shipping

Unless otherwise specified, ourfree shipping offers only apply to non-subscription items and are applicable to domestic USA addresses only using USPS Ground Advantage

Orders

How long will it take to receive my order?

We generally ship products within 1-3 business days of receiving your order, using USPS Ground Advantage unless otherwise specified. Ground Advantage packages are typically delivered in 2-5 business days and USPS Tracking® service is included.

How to track my order?

You can use our help app to track your order. Look for the “?”icon on the bottom right of your page. Alternatively, you can enter your tracking number here:UPSP Tracking

I never got my order, what to do?

If you do not receive your products within 7 business days, please notify us at: support@dabombfizzers.com.

Refunds & Return

What is your return policy?

Here at Da Bomb Bath, we stand behind our products. If you are unhappy with any of your bath products, please let us know within 72 hours of receiving your order. Please check our full return/refund policy here.